Commercial workflows · 2015
Relatus
A bespoke resource management system for vocational rehabilitation services.
archived
Why it existed
Relatus started as a school project when I was in NTU. Instead of building for a made-up brief, our team decided to work with SACS Employment Support Services on a real operational problem.
The friction it answered
SACS needed a system that fit how the team actually worked. Resource management, reporting, and analysis become hard when operational data is scattered or forced into the wrong tool.
What was built
A bespoke PHP system for client operations, reporting, analysis, and resource management.
What it left behind
This was my first real encounter with client management as a software development partner. It taught me that building the system was only one part of the work; understanding the client's operating model, clarifying needs, and keeping trust with the people using it mattered just as much.